Privacy
How we handle your information.
Whether you travel with us as a guest or as a member, here is exactly how we handle what you tell us.
Your information is handled carefully
Your requests, your profile and your preferences are visible only to the Brava team members who need them to plan and deliver your travel.
Trip information is never published
Where you are going, when, with whom, and what you paid stays private. It does not appear on the site or in marketing, and providers receive only what a booking requires.
We do not sell your information
Not to advertisers, not to data brokers, not to partners. Your details are used to arrange travel for you and for nothing else.
Brava Activity is always anonymous
The activity we publish never carries names, amounts, exact dates, property addresses, or anything that could identify a traveler.
What we collect
When you send a request, we collect the details of that trip so we can prepare a proposal: destination, dates, number of travelers, the services you want, a budget for those services, and how to reach you. Accessibility and dietary details are optional and only used where relevant.
When you apply for Select membership, we also ask how you travel — destinations, trip frequency, group size and accommodation preferences. Income is optional and is never the basis for a decision. For group trips we ask for each traveler's details later, and only when a service needs them.
Why we collect it
To plan and deliver the arrangements you ask for. With your permission, we also keep your travel preferences so we can confirm what has changed before your next journey instead of asking everything again.
Who sees it
Members of the Brava team working on your travel. Where an arrangement requires it — a villa manager needs a guest name, an airport driver needs a flight number — we share the minimum detail necessary with that specific provider, and nothing more.
What we never do
We never sell your information. We never publish your name alongside a trip. We never use your travel history in marketing without asking you first, and saying no has no effect on your bookings or your membership.
How long we keep it
For as long as we are arranging travel for you, plus the period we are required to retain booking and payment records. Retained preferences are kept only while you allow it. Ask us to delete your data and we will remove everything we are not legally required to keep.
Your choices
You can ask us at any time for a copy of what we hold, to correct it, or to delete it. You can edit or clear your saved travel preferences in your profile. You can ask us to stop emailing you and still book with us.
Write to hello@bravaprivate.com and a person will answer.
Questions about anything on this page? Get in touch — we'd rather answer than have you wonder.